Email: Once your order is placed you will receive an email confirmation. Once your order is shipped you will receive another email with your tracking number for the shipment. You can track your shipment online at UPS.com
Account Login: You can check status of an order at anytime by just logging into your account. Inside your account you can see if the order has been shipped, and also obtain your tracking number after shipment.
Telephone: You can call our office anytime at 877-396-1655 and one of our representatives will be happy to help you.
How long before my order ships?
Most orders are processed and shipped within a few business days. If you need product immediately, please give us a call at 877-396-1655 and one of our customer service agents will be happy to assist you.
How much will shipping cost for my order?
The cost of shipping is calculated on our site directly through UPS. It is based on the weight and size of the product ordered, as well as the shipping option you choose.
Once I place an order for certificates can I return them?
We usually do not accept returns on certificate orders. We approach each return on a case by case basis, and may make exceptions under certain circumstances. Any returns accepted will be subject to a 15% restocking fee plus any shipping costs.
How can I place an order?
You are free to order through our secure site 24 hours a day. If you are more comfortable placing an order by phone you may contacting our order desk at 877-396-1655 between 10am and 4pm PST . M-F.